SHIPPING & RETURN POLICY

What are the shipping costs?

We offer free shipping anywhere in the U.S. via USPS Priority Mail. International Shipping is not yet available. 

 

How long before my order ships?

All in-stock orders are processed within 1 to 2 business days. Kindly note that an order placed on Friday may not ship until the following Monday due to shipping carrier business hours. 

 

When do I get my tracking number?

Once we have processed the order, you will get a confirmation email along wth the tracking number for your order. 

 

Return Policy

Returns and exchanges are free in the U.S. We accept returns within 14 days of purchase. Your item must be unused and in the same condition that you received it. 

 

Refunds

Once your return is received and inspected, we will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, your refund will be processed and credit will automatically be applied to your credit card within 7 business days. 

 

We are here to help

For questions about our products or the status of your order, you can reach us by email sabina@noelani-cashmere.com.